Customer Care & After-Sales Support
"Confidence in every journey — we are ready to provide professional after-sales service, addressing every issue with care and attention at every step."
“Our service centers are strategically located to provide maximum convenience for customers, fully equipped with advanced tools and facilities at every branch. This ensures that every customer can have full confidence and peace of mind in receiving the best after-sales service and care from us.”
Overview of Vehicle Warranty
Backed by an electric vehicle quality guarantee
Warranty Coverage for Battery and Powertrain
Insurance Coverage and Emergency Assistance Services
Exclusive Privileges and Warranty for Denza Customers
- Comprehensive First-Class Insurance with Compulsory Motor Insurance (Act) – 1 year coverage
- Battery Warranty – 8 years or 160,000 km
- Vehicle Quality Warranty – 8 years or 160,000 km
- Powertrain Warranty – 8 years or 150,000 km
- 24-Hour Roadside Assistance – 8 years
Terms & Conditions
- Customers are required to have all scheduled maintenance performed at authorized Denza Service Centers in accordance with the recommended service intervals.
- Terms and conditions are subject to the company’s policy.
Contact Service Centers
DENZA BD ULTIMATE PHUKET : 098-0165674
DENZA BD ULTIMATE SONGKHLA : 098-0187567